What are the benefits of Co-management ?

  1. We will have a Discovery Call to find out what campaigns you have that brings in your main income . We will also ask you if there were campaigns in your past that you liked or was easy to do for your crew, what type of campaigns you have heard about or know from other call centers that you want us to look into. There are still very Stable Telemarketing Campaigns . We will both choose which campaign is a good fit. But you will make the final decision. 
  2. We will recommend what Non-Voice Campaigns are popular or up and coming . You may already have a successful Non-Voice Campaign and perhaps we can help you expand it. If you are not currently working on any Non-Voice Campaigns, we highly recommend it and it should be on our shorlist. 
  3. If you have any under performing or low paying campaigns we can review those campaign and offer you a solution. Unless we are at 80% in the US morning shift 8am until 5pm PST and at least 50% in the night shift [ 2nd shift ] we would not want to remove any campaigns . There is a ” Buzz and Momentum” that is created when that many people are positive and excited , you feel it in the air. We need to create that culture of excitement, opportunities and helping to lift each other up in the ladder of success. 
  4. We would like to offer our assistance in the call center training. We are finishing building a robust audio – video call center training with seven modules currently and adding and updating quarterly. We want to have the system available offline and also used in the call center with trainers and coaches available from our staff or train your staff how to use it. It streamlines the training and makes certain that we have not left anything out. And if we do, then we makes certain it is added in a timely matter.

We are researching the best companies and talking with teachers on the English Training and Accent Neutralization . We are still far away from that. Our focus is Call Center for now.

 

How much will this cost me ?

Well, if you hired an Employee for your customer acquisition, you would pay $40,000 to $60,000 plus bonus depending on their experience and level of salesmanship. And because you hired him and pay him to represent your company, you will have “skin in the game” you will help him and motivate him to succeded.

A professional media company would charge you anywhere from $200,000 to $300,000 . Neither would guarantee any results . After 90 days or six months if there were no results, and if you fire both your employee and Media Company your loss is Guaranteed at 100% $180,000 or $300,000 .

What do you pay us and how much ? We make our money on a small monthly fee [ as if you hired an employee and you have skin in the game – You want us to succed as much as we do ] and we also get a small percentage of what the client pays you as commission [ so we have skin in the game and we make sure the client stays with your center for as long as the campaign is running . The upfront fee and the bonus can be negotiated. The final agreement are confidential . The small upfront fee will terminate once we stop bringing in new clients, but the bonus % will remain paid to us for the life of the campaign.

The monthly fee is paid on the first of every month, the fee is paid upfront after the agreement is signed and prorated if need be. The monthly bonus is calculated from last months client payment and that bonus is paid to us on the 15th of the month from last month.

The montly fee depends the size of your call center or how many seats are vacant. And what you currently pay your manangement team. If you pay your telemarketers $18,000 to $22,000 pesos. You probably pay your Team Leader a bit more and your Call Center Trainer $25,000 to $35,000 and your Call Center Manager $40,000 to $50,000. So what is my value to you ? So how much would you pay someone who brings in clients to your center so everyone can continue working and we grow your business . Would you pay me the same pay as your Telemarketer or your Call Center Manager.